Customer Testimonials
Everyone was great! Garrett was really nice and honest and got me the car I wanted and I love it so much. My husband loves it so much and plans on gettIng an Acura too! Thanks guys!!
The first time I have ever truly loved buying a car! My husband's commuter car was having major issues. We know it was a horrible time to purchase a car. Used cars were almost as much as used cars. We knew a few people who always had Acuras and loved them, so we decided to check them out. There were no sales games, they were attentive but not pushy at all. We found out that a new Integra was only a few thousand more than a Civic. It didn't make sense, the Integra is a much nicer car. ...
We have taken are Acura TSX here since we bought it in 2013. Great service department with very good representatives. Daniel takes great care of us.
I won't take my Acura anywhere else. Friendly staff and great service 👍.
Great experience all around ! Started the process in August and ordered the specific car we wanted, it arrived sooner then expected and we were kept informed throughout the entire process. Brian our salesman was extremely professional and patient, made buying a new car very easy. The entire staff was friendly and inviting since day one , we couldn’t be happier!
We had a great experience with Ed in Finance and Salesman Jared did an outstanding job taking care of us. Financing was straight to the point no extra fees or hidden costs. Ordered a 2022 TLX Type S, car is a Beautiful Machine. Work area was neat and clean. Everything was smooth. Customer service was great. Thank you guys for working with us and getting us the car that we wanted.
Service center called us last minute to bring our RDX in service and to add luggage rails. The work was completed quickly and the look is very nice. Unfortunately, they passed on washing our vehicle because we just had it washed that same morning. We ended up with a much dirtier vehicle than when we arrived. It was dusty from the shop and the windows had water streaks because they rolled them down and then back up without wiping them down. They also left prints on the windshield. The sales staff has been nothing less than great. In particular, long ...
Best Auto Dealership I Have Ever Had a Relationship With, 5 Stars.
Nice clean office and waiting area. Also Friendly staff, I have seen a lot of bad reviews about Daniel and honestly my experience was great. He is not a bad person as the reviews make him out to be. My experience was good, I was explained for everything that was going to happen with my car through out the process. Was pleased with my experience maybe some people have higher expectations and expect more out of others but honestly do not put to much trust in bad reviews. At the end of the day we all have different levels of ...
Daniel Weimer is a great guy and is very helpful and very nice.
We just went into to the dealership to explore SUVs. Brian waited until I initiated contact, which immediately made me realize this experience at a car dealership was going to be different. After a few minutes showing us different models and listening intently, he offered to let us take one for a test drive. The process was simple and he answered all of our questions before leaving. We said we needed to get lunch and he graciously let us go. After lunch, we returned and test drove another model. Not ready to make a decision today, we told him we ...
Good honest dealership.Eric from All american muffler.
Fantastic
Out of all the dealerships I have been too, this one, by far, has given the best customer service. Super friendly staff, and each with great sense of humor! Thank you, Acura of Fresno.
The customer service here was outstanding. I am very hesitant to get my car serviced because of bad experiences. At one point I even drove to the dealership in Modesto for service on my 2019 Acura TLX. The female owner called me directly to find out how my experience was and what could be improved. It’s so nice to see a lady owned business who truly cares about their customers. I could tell that they paid attention to detail with the snacks and drinks offered in their waiting area. Every lady in the reception area gave me some kind of ...
There was miscommunication between service advisors, which resulted in not much information being passed to me as to why my car was delayed with being worked on. I was originally quoted a timeframe of less than a day which turned into more than a few days. Nathan the Service Manager was a great help with reaching out to me to explain in detail of what the situation was.
I recommend Jerred at Fresno Acura. We had a great experience with him. He’s definitely not pushy. He’s very kind and knowledgeable. We will for sure go back to him for our next car!
First time taking my car here for some regular maintenance and had a great experience! Was provided great service from Daniel and the other gentlemen who’s name I didn’t catch. I also really appreciate the fact that Fresno Acura even offered a shuttle ride home or to pay for my Lyft since the shuttle was doing another drop off at the time. Overall great experience, I wouldn’t hesitate to bring another vehicle here!
Great customer service! Will definitely be coming back for future purchases, love my 2021 Acura RDX! Thank you Garrett for the great customer service
Very satisfied, A big Thanks to service advisor Jonathan. I Was treaded respectfully and professionally. Definitely recommend coming here!!
Gave the salesteam a shot at selling me but they judged me and maybe just assumed i couldnt buy...so i bought my car in San Jose....Buut...my car has had an issue or 2....Service Manager David Skinner there at Acura Fresno has gone the extra mile to make sure im taken care of...and i have to say...hes restored my faith in this dealership...Big 5 star review for David Skinner!!
They providing good service
Car was having trouble starting. Took it down to fresno acura service department. replaced the battery which was still under warranty. Was in and out in 1 hour.
Salesman as friendly and enthusiastic, but not overly pushy. I would not hesitate to go here again.
It was good, Garrett was a great salesman
Awesome! Very knowledgeable staff can't wait to go back and buy my suv.
We love our Acuras and Harris P has been our salesperson for all three suv's. We have always had great experiences.
Great customer service they treat everyone as family providing rides to home plus I like their honest in repairing
Excellent service. Highly recommended.
This dealership is like no other. Great sales staff, no pressure sales tactics, easy to deal with and their service dept. is 1st class too. Sales Rep Harris is great to work with. Just bought our 2nd Acura from them today...moving from BMW to Acura. Very pleased.
Employees are very hospitable 😬
super friendly very helpful best place to buy a new car
Want to share with everyone that I had the very best salesman at Fresno Acura, and the best salesman I have ever met, and I've bought many vehicles in the past 40 years! Jazzy Pahal met me on Sept. 26 as I was coming into his dealership! Jazzy worked with me endlessly for many hours that day, and he continued to impress me with his salesmanship, his dedication to Fresno Acura, his kindness, politeness, and his knowledge of the Acura RDX that I was very interested in! Furthermore, I was impressed with Jazzy"s overwhelming kindness and politeness. After I ...
Loving my Acura RDX and the salesman Edward was a pleasure to work with.
This Dealership has the best customer service I have ever experienced! Jazzy came in on his day off to show me the TLX I wanted. Mike went well out of his way to help me get that TLX. Steven also gives excellent customer service and greeted me before I even walked inside. I definitely recommend Acura of Fresno!
Didn't visit there,was across the street at covered California
Great first time experience buying a car, great hospitality. Thank you Paul, Mike, and Jared. Thank you guys for everything.
Great customer service
I did not have an appointment for an oil change and tire rotation today. As I drove into the service area, I saw 3 cars and resigned myself that I would be there awhile. BUT I was told that it would take only 20-30 minutes!!! The service Dept is courteous and always kept me updated. And besides that they washed my RDX!! Love these guys!!
Good service and great attitude👍🏼
I want planet audio hook ups installed sound storm is that possible pretty please I'm Zachary Martinez I wanna go around town hook up with an date with this white girl a gal hopefully she is the one for me special thanks Zachary
First time in the service department and to say that I was impressed is an understatement. Steven was great at explaining (regular maintenance done)👍🏼👍🏼 and it was prompt considering all this covid chaos
Purchased a MDX, really nice experience, quick and easy paperwork, Harris Prieto excellent customer service.
Best service department in the industry!! Thank you!!
Daniel in the service department is amazing. Very professional and easy to work with .
The service department is always very friendly when I take my car in for service. I’m usually in and out within 45 minutes and they explain everything at the end. However, they normally ask me if i want my car washed and they didn’t this last time.
very good
I was able to schedule an appointment online, it was easy to find a time that worked for me. When I dropped off my car there was a gentleman waiting to take my keys and get my service started. Everyone is always very friendly and they provide a thorough and efficient service. I went in for an oil change but then found out I needed to get a tire replaced because of a nail. They had my car’s tires in stock and were able to replace, balance and rotate in about an hour. Very quick turn around time. Very ...
Quick and efficient service. Have been here many times for service and never disappointed.
Daniel was my service guy and he did a great job. My wife and I both have Acuras and Daniel treats us so well. its appreciated.
Had my oil change with COMPLIMENTARY tire rotation. Their service is thorough as usual, keeping my Honda (and Acura as wife’s car) investment running seemingly forever without problems. New Starbucks machine makes yummy coffee too. ☕️😃
What a fantastic car-buying experience! We were just "looking" with no intention to buy. We were connected with Harris Prieto - who is very customer focused and knowledgeable. He was able to show us all our options, comparing the advantages of one model over another, took time to explain the differences of leasing vs. buying and the advantages of leasing, as we had never leased a car previously. He made us so comfortable guided us through the process of completing our purchase! Hands down - by far - the best experience. Even the financing portion with Elle Woodhams ...
Quick service...
I went there to get general information about my old acura and the salesman were very calm nice and professional I will continue to do my acura part shopping here !
Awesome service and staff
fast and friendly service
(Translated by Google) They are very friendly, they help you very well and they explain everything very clearly. I recommend that you go with them (Original) Muy amables te ayudan muy bien y te esplican todo muy claro los recomiendo que bayan con ellos
I came in early (20 mins. before regular sales hours), but was still eagerly helped right away. Everything went smoothly. Car exam, test drive, paper signing.
Extremely helpful and care about your opinion. At another store I was told I needed all four tires replaced. Fresno Acuraconfirmwd that one needed to be replaced but not all four.
I have bought many new cars over the years and Fresno Accura has been the most pleasant new car buying experience this I have ever had.
