Fresno Acura is always out in the community
Had to take my Acura for air bag Recall. The staff is very friendly and welcoming they fixed my car,and several weeks later received a letter with 3 free months of SiriusXM radio.
This review is almost purely based on the interaction that my wife, son and I had with Mr. Matt Shelton who is a salesman at this Acura location. He was really welcoming, knowledgable, helpful and above all less, did not place any uncomfortable pressure on us to purchase. The interaction was natural and really based on his desire to help us be more informed. Would highly recommend seeking him out if you are in the market for an Acura in Fresno.
I took my daughters RDX to Fresno Acura today, they had sent my daughter a text message offering her a free oil change, tire rotation and multi-point inspection. Upon my arrival Daniel Weimer ask me if I had brought the printed out text message I advised him that my daughter had forwarded it to my phone and I showed it to him but he needed to have a printed copy for his records, he asked me to forward it to his e-mail I didn't know how to do that so he took my phone and took care of that for me. Another man came to help me and explained it would be about 30 minutes or so, then he came back and said if you would like your car washed it will be about 15 more minutes. I didn't get the second mans name but everyone there was great. My daughter didn't purchase the car from Fresno Acura, they didn't have a low mileage silver RDX in stock at the time so she had to go out of town to find one, that didn't matter to them they still gave excellent service like she bought the car there yesterday.
Had an amazing car buying experience. My husband and I appreciated so much that we didn’t feel hassled or pressured. Tyler and Stephen worked hard for our business without being all up in it. Alex in finance was extremely helpful when it came to our complicated military vehicle registration laws and exemptions. Highly recommend.
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